Roofing Contractors in Maple Grove: Questions to Ask First
Roofing contractors Maple Grove homeowners can choose from multiply by about ten in the week after a hail storm and shrink back down by October. Most of the ones who stay are fine. Some of the ones who leave take deposits with them, or leave a roof with no membrane at the eaves that ice dams the first winter. Here are the questions that sort them, in the order to ask them.
1. What's your Minnesota license number?
Minnesota requires anyone who contracts for roofing on a house to hold a license from the Department of Labor and Industry — a residential building contractor license (which covers roofing among other trades) or a residential roofer license. To get one, the company needs a qualifying person who passed the state exam, ongoing continuing education, general liability insurance, workers' compensation coverage, and a contribution to the state's Contractor Recovery Fund, which pays homeowners when a licensed contractor fails to perform.
Ask for the number, then look it up at dli.mn.gov. Check that the license is active, that the business name matches the one on the contract, and that there are no enforcement actions. It takes a minute. We carry ours and print it on every quote; any legitimate company will. If a roofer says they "work under" someone else's license or that roofing doesn't need one, walk away.
2. Can you send a certificate of insurance before you start?
Liability insurance covers your house if they damage it. Workers' compensation covers their crew if someone falls — and if they don't have it, that injury becomes a claim against your homeowners policy. Ask for the certificate to be sent from the insurer or the agent, not photocopied by the roofer, and check the dates.
3. Who is actually on the roof?
Many companies sell the job and subcontract the labor. That's not automatically bad, but you should know whether the crew is employees or a sub, whether the sub is licensed and insured, and who you call when something's wrong in two years.
4. Will you go in the attic?
A quote priced from the driveway with a satellite measurement hasn't seen the decking, the insulation depth, the blocked soffit vents, or where last winter's ice dam water went. In Maple Grove those things are half the job. If the roofer doesn't open the hatch, the quote is a guess.
5. What's your ice-and-water detail?
Minnesota code requires an ice barrier from the eave to at least 24 inches inside the exterior wall line — two rows on most overhangs here. Ask exactly how many rows, and whether it goes in the valleys, around penetrations, and up low-slope sections. A one-word answer ("yes") isn't an answer.
6. Is the permit in the price?
The City of Maple Grove requires a building permit for a tear-off and inspects the membrane before shingles cover it. A roofer who wants to skip the permit is skipping the inspection.
7. What's your position on my deductible?
This is the trap question. Minnesota Statutes section 325E.66 prohibits a residential contractor from promising to pay, waive or rebate an insurance deductible. A roofer who offers is planning to inflate the invoice to cover it, which is insurance fraud with your name on the claim. The same law gives you the right to cancel a storm-damage contract within 72 hours of learning your insurer has denied the claim. The right answer to this question is "we can't, and here's why."
8. What's in writing?
A real quote is one page and itemizes: tear-off or roof-over, decking allowance per sheet, membrane rows and locations, underlayment type, the named shingle product and its wind rating, nails per shingle, new flashing, ventilation, permit, cleanup, and both the manufacturer and workmanship warranties in years. Then the price, the payment schedule, and the license number. If any of that is missing, ask why, and read our cost page for what the numbers should look like.
9. How much do you want up front?
A deposit for materials is normal — a third or less, usually. Full payment before the work starts is not. And a roofer who insists on signing today because "the price goes up tomorrow" is telling you what kind of company they run.
10. Can you give me a week?
The best roofers in Maple Grove are booked and don't need to pressure you. If a quote expires when the truck leaves the driveway, let it.
Storm chasers, specifically
After a hail event, the door-knockers are the ones to run this list on hardest. Red flags on top of the above: out-of-state plates, a magnetic sign on the truck, a request to sign an "assignment of benefits" or a contingency agreement before any inspection, a promise that the inspection found damage before anyone has been on the roof, and a PO box instead of a local address. Some out-of-state crews are licensed and competent. The lookup tells you.
What a good answer sounds like
"Here's our DLI number. The certificate comes from our agent. Our own crew, four to six guys. Yes, we go in the attic. Two rows of membrane at the eaves, all valleys, all penetrations, full coverage on the porch roof. Permit's included. We can't touch your deductible, it's illegal. Quote's one page and good for 30 days. A third down when materials are delivered." If you hear that, you're most of the way there — check the roof replacement page for what the job itself should include.
Need roof work in Maple Grove?
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